Resources

CXOne Studio Script Templates

Pre-built, tested scripts ready to drop into your CXOne environment. Skip the build — start with something that works.

IVR

$150

Basic IVR Essentials

A foundational IVR script covering the core building blocks of any CXOne deployment. Great starting point for new implementations.

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IVR

$30

Main Menu

A configurable main menu script with multi-level options and queue routing. Ideal for contact centers with multiple departments or skill groups.

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Routing

$30

Hours Check

Automatically routes callers based on your business hours. Plays after-hours messaging and redirects to voicemail or an overflow queue when closed.

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Greeting

$30

Greeting Script

Plays a branded greeting to callers before routing. Supports custom prompts, hold music, and configurable welcome messages.

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Callbacks

$30

Callback Script

Offer callers a callback option instead of waiting on hold. Includes queue position announcements and retry logic.

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Voicemail

$30

Voicemail Script

After-hours voicemail with custom greetings, mailbox routing, and email notification integration.

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Routing

$30

Queue Routing Script

Skills-based routing with overflow logic, priority escalation, and configurable thresholds.

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Utility

$10

Port Checker

A utility script for verifying port availability within your CXOne environment. Useful for troubleshooting and pre-deployment validation.

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Utility

$30

Check Agents

Checks agent availability and status before routing, ensuring calls are only sent to agents who are ready to receive them.

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