Queue Pulse
Real-time agent, skill, and queue insight for your CXOne business unit — right from your iPhone.
Coming Soon to the App StoreLive Agent Status
See who’s available, on a call, in after-call work, or offline across your entire business unit, updated in real time.
Skill & Queue Monitoring
Track queue depth, wait times, and skill activity as it happens, without opening a laptop.
Skill Proficiency Management
View agent skill assignments and proficiency levels at a glance, and spot gaps in coverage fast.
On-the-Go Reporting
Pull business unit and skill activity summaries for any time period, wherever you happen to be.
Built for iPhone
A native SwiftUI app designed to feel fast and responsive — not a shrunk-down website in a wrapper.
Secure API Access
Connects directly to your CXOne environment over authenticated API access. Your data stays in your environment.